Shipping, Exchange & Return Policy

Shipping Information

Orders are processed and shipped within the estimated delivery time shown during checkout. Delivery times may vary depending on location and official holidays.

 

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Exchange & Return Policy

We offer exchange and return within 14 days from the date of receiving your order, excluding official holidays.

In some cases, selected products may have up to 30 days exchange or return policy only in case of manufacturing defects.

Exchange & Return Conditions

To be eligible for exchange or return:

• The product must be in its original condition exactly as received.

• The item must be unused and undamaged.

• The original packaging, wrapping, tags, and accessories must be included.

• Proof of purchase or order confirmation may be required.

Non-Eligible Cases

Exchange or return requests may be rejected if:

• The product has been used or damaged after delivery.

• The original packaging is missing.

• The request exceeds the allowed return period.

Manufacturing Defects

If the product has a manufacturing defect, customers can request exchange or return according to the applicable policy period for that product.

Contact Us

For any exchange, return, or shipping inquiries, please contact our customer support team through our website or social media channels.